Maximise your listing potential on Airbnb
You are invited for an exclusive and personalised one to one consultation with an Airbnb optimisation specialist. Review your current account opportunities and grow your business on Airbnb.Available for a limited time only.
What do optimisation specialists do?
Optimisation specialists are members of the Airbnb Host Success Team, who are assigned to work specifically with hosts in Australia & New Zealand.Our specialists are experienced in consulting with hosts who are managing multiple listings to help maximise their potential bookings on Airbnb.Our specialists provide personalised recommendations based on your listing settings and performance as well as what is happening in your local market.
Calendar Management
Review your pricing and availability strategy
Market Trends
Relevant insights into your region
Best Practices
Tips for creating and delivering 5 star stays
Book a meeting with our team
Our team of optimisation specialists are based in Australia and New Zealand. Specialists work with specific states and locations to better understand the needs and market trends of regions.You can book a meeting with one of our team below. Please select based on where your hosting business or listings are located.
Frequently asked questions
How often are optimisation specialists available for a consultation?
Optimisation specialists are assigned to a small selection of hosts each quarter. If you have been offered a consultation recently via email, phone or notification in your Airbnb account, you have access to an optimisation specialist until the end of the quarter this was received.
Where are optimisation specialists based?
Optimisation specialists for the Australia and New Zealand region are based in Sydney.
I have a Customer Support issue, will an optimisation specialist be able to assist with this?
While optimisation specialists can provide some guidance on policies and potential escalation pathways, they are unfortunately unable to provide direct assistance for Customer Support issues.
I have not been offered a consultation with an optimisation specialist this quarter, how can I request a meeting?
While our optimisation specialists are provided a list of hosts to work with on a quarterly basis, you can always reach out to the host success team at tips.anz@airbnb.com to register your interest.
Is there a cost for consulting with an optimisation specialist?
No, our optimisation specialists are assigned to hosts and are a free, non-obligation service. Our optimisation specialists will never request funds from hosts for their services.
How do I make contact with the Host Success Team?
For enquiries from professional hosts in Australia and New Zealand, please send us an email at tips.anz@airbnb.com.
What if I disagree with the suggestions from the optimisation specialist? Do I have to implement their tips?
Not at all. Only you as the host know what is best for your business. Our optimisation specialists will provide personalised recommendations based on market trends we can see for your account, but any actions you take are completely up to you as the host.
Resources for professional hosts
Looking for some inspiration? Check out some of the below resources created specifically for professional hosts.
Airbnb host resource centre
Learn how to manage multiple listings and expand your business on Airbnb
Webinars for professional hosts
Tips, recommendations and best practices to help boost your performance on Airbnb
Join an Airbnb host club
Gain insider access to Airbnb news, exchange hosting advice, and more!