Tracy

Co-host in St Leonards, Australia

Full Service Airbnb Hosting with over 1000+ Nights Stayed | Cleaning/Linen | Property Setup —sharp service to create memorable guest stays.

I speak Chinese and English.

About me

Superhost for over 1 year

They’ve earned the highest honors for hosting on Airbnb since 2024.

Hosts 2 Guest Favorite homes

They help host some of the most loved homes on Airbnb, according to guests.

My services

Listing setup

Set up photos, pricing, rules, and a standout description. Highlight features, update calendar, ensure guest-ready details.

Setting prices and availability

My goal is to balance high occupancy with high value, optimising pricing to attract quality guests & maximising revenue.

Booking request management

I auto-accept proven, well-rated guests. For unproven guests, I ask questions to ensure they're respectful and a good fit.

Guest messaging

I generally reply within 10 minutes between 8am to 8pm, after hours I am still available to respond within a reasonable time.

Onsite guest support

I'm available in person or by phone, with in-house cleaners & handymen —ready to support guests when needed.

Cleaning and maintenance

I work exclusively with a proven cleaning company across the last 3 years - track record/reviews of extensive, deep cleaning.

Listing photography

I can find a photographer for your photos or take photos using my mobile device. Retouching/edits included in both.

Interior design and styling

I start with moodboards to define the vibe, then source stylish, functional pieces that create comfort and a home-like feel.

Licensing and hosting permits

I help hosts stay compliant by guiding property registration, safety checks, and local council short-term rental regulations.

Additional services

I create custom property websites with video + run paid ads to boost bookings and showcase your space in more detail.

My service area

Rated 4.96 out of 5 from 98 reviews

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Overall rating

5 stars, 96% of reviews
4 stars, 4% of reviews
3 stars, 0% of reviews
2 stars, 0% of reviews
1 star, 0% of reviews

Rated 5.0 out of 5 stars for Cleanliness

Rated 5.0 out of 5 stars for Check-in

Rated 5.0 out of 5 stars for Communication

Rated 4.9 out of 5 stars for Accuracy

Rated 4.8 out of 5 stars for Value

Rated 4.9 out of 5 stars for Location

Christine

Griffith, Australia

5 star rating

5 days ago

Convenient & Cosy 2BR/2BA | Near Shops & Events

Joanne’s place was perfect for our quiet stay after a hospital visit. Easy parking, access to unit behind the house is simple and secure. Fully fitted out kitchen and 2 bathro...

Siang

Singapore

5 star rating

1 week ago

RARE Luxury Waterfront Living

What a treat it was to stay at the apartment, despite the vibrant surroundings, the apartment was properly insulated from the noise and cold. When the sun finally came out, it...

John

Anchorage, AK

5 star rating

3 weeks ago

RARE Luxury Waterfront Living

This is a beautiful apartment and extraordinary location with an unobstructed view of the harbor. Everything you need with great restaurants immediately adjacent, water ferrie...

Heather

5 star rating

July, 2025

Bay Views Prime Location Retreat

To conclude, it was a very, very good place to stay. It was my first visit to Australia, and I only booked a flight and accommodation. I used Airbnb because the hotel was so e...

William

5 star rating

July, 2025

Removed listing

Very nice apartment in safe vibrant area with many restaurants. Two supermarkets within a block. Apartment had two reasonable size bedrooms with firm but comfortable queen bed...